Positive lock action on the castors ensured that the Bench would not move when in the locked position. “I was considering three different companies regarding furniture for this project,” he recalls. “I had two parts to the criteria that I was looking for. The first was Customer Service. Our company provided pictures of the product, various quotes, Visio drawings and room layouts, and great assistance with questions and changes. The other companies just provided a quote. The second of the criteria was the need to have a sample of the product we were considering sent to us, and to actually touch and feel the product. Our company, even though it was outside their normal service, enthusiastically sent an Our companyBench to us. The other companies just flat out said they don''t do that.” Another concern of his was the assembly of these PACS Benches. People just didn''t have the time to put the furniture together.

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